Since I started doing this training 5 years ago, I have run it now with 12 groups, and every group still has some surprises for me... One of the things we do is for them to run a cash book - just to keep track of everything in cash. And this time one of the teams said to me "but we need another cash book" and when I asked why, their reply was "because that is what everyone in business does here... runs two cash books: one they show to the tax man and one they do for themselves..." Luckily they were only joking, but this is still something that is too prevalent here. :(
This was also the first time we ran the training in our new classroom, and it works well, even if the layout is not ideal.
Already there is a lot of interest for group number 13 in the new year, and so I look forward to helping more people get a grasp on business concepts, and improve their negotiating skills amongst many other things that we teach while doing this training!!