Tuesday, September 09, 2008

Internet problems explained...

Ok, so for over two months we have been fighting with the internet company about the fact that our wireless internet connection keeps having problems. And they have been out once and changed a whole lot of stuff but it was still not working. They also kept telling us it was our fault (we have an internal wireless router in the house and they say that that is the problem!) and not coming out to see what the problem was...

I mentioned on another entry that the guy was even saying "oh is that you Belinda" when we called...

In the meantime there was a better offer elsewhere (through the telephone company) and so we have signed up for that... and we are just waiting for them to come and install it (hopefully soon!)

Today the guys finally came to see what the problem was... and guess what! It isn't our fault! There is a crane in between our antennae and the sending station and every time it swings around it breaks our connection and that is why we have been having problems!!! I said to the guy, it is so nice to know that there is an explanation and that it isn't our fault!!

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